FAQ – Frequently asked questions
We answer your questions – ELS Executive Limousine Service GmbH
Welcome to the FAQ section of ELS Limousine Service. Here you will find quick answers to the most frequently asked questions about our chauffeur services, bookings, procedures and invoicing. If anything remains unanswered or you have an individual query, we are always there for you personally – by telephone on +49 7221 973979 0 and by e-mail. We look forward to helping you!
Our services include Airport transfer, business trips, event and wedding transfers, sightseeing tours and individual VIP trips. Every journey is carried out to the highest quality standards.
ELS Limousine Service offers you an exclusive chauffeur service in Baden-Baden, Karlsruhe and Strasbourg and the surrounding area. We drive for our customers throughout Germany and also in Europe.
Your personal chauffeur will greet you reliably with a name sign or at a pre-arranged meeting point – for example directly at the airport terminal or hotel entrance. We will be happy to provide you with information about the vehicle and driver in advance.
Yes – our limousine service in Baden-Baden can be booked in advance at any time. Reservations can be made via our online booking system, by telephone on +49 7221 973979 0 or by e-mail.
Our fleet includes not only elegant limousines, but also spacious business vans and minibuses – ideal for group trips, company events or hotel transfers in and around Baden-Baden.
Yes – our modern fleet in Baden-Baden also includes environmentally friendly vehicles with hybrid or electric drives. Sustainability is an integral part of our service promise.
Yes – our modern fleet in Baden-Baden also includes environmentally friendly vehicles with hybrid or electric drives. Sustainability is an integral part of our service promise.
The costs depend on factors such as vehicle type, journey duration, distance and desired additional services. You will receive a fair and transparent fixed price offer for your limousine service in advance.
Our professional chauffeurs have extensive training, driving experience and perfect local knowledge in the Baden-Baden, Karlsruhe, Strasbourg and southern Germany area. Discretion, courtesy and safe driving behavior characterize our team.
You can change or cancel your limousine booking at any time – by telephone on +49 7221 973979 0 or by e-mail. Please take note of our fair cancellation conditions, which vary depending on the size of the trip.
Short waiting times are already included in our tariffs. In the event of longer delays, e.g. at the airport, we will inform you transparently about possible additional costs.
Yes – our service team is happy to fulfill individual wishes. Whether drinks, snacks, WLAN or other amenities – let us know your requirements when you book.
